Legal

Privacy Policy

Last updated: July 2026

1. Introduction

IJK Labs (“we”, “us”, “our”) is a 3D scanning, reverse engineering, and custom fabrication company based in Dubai, UAE. This privacy policy explains how we collect, use, and protect your personal information when you use our website or engage our services.

2. Information We Collect

We collect the following types of information:

  • Contact information: Name, email, phone number, and company details when you submit a quote request or contact us.
  • Project information: Details about your project, including files you share with us (CAD files, scan data, specifications).
  • Usage data: Anonymous analytics data about how you use our website (pages visited, time spent, referral source).
  • Communication records: Records of our communications with you via email, WhatsApp, phone, or our contact form.

3. How We Use Your Information

  • To provide quotes and deliver services you request.
  • To communicate with you about your projects and inquiries.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and protect our rights.
  • To send you relevant updates about our services (only if you opt in).

4. Data Security

We take data security seriously. All project files and client information are stored on encrypted drives. Access to client data is restricted to authorized personnel only. We sign NDAs as standard for all commercial and heritage projects. Scan data and project files are deleted after project delivery unless you request that we archive them.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers (e.g., payment processors, shipping companies) only as necessary to deliver our services. All third parties are bound by confidentiality obligations.

6. Your Rights

Under applicable UAE and international privacy laws, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data (subject to legal retention requirements).
  • Opt out of marketing communications at any time.
  • Withdraw consent for data processing where applicable.

7. Cookies

Our website uses essential cookies for basic functionality and anonymous analytics cookies to understand how visitors use the site. We do not use cookies for targeted advertising. You can disable cookies in your browser settings.

8. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us: